FREQUENTLY ASKED QUESTIONS
Leasing & Applications
Monthly rent typically includes heat, water, sewer, trash, and recycling. Many buildings also provide public WiFi in common areas, and some include electricity or Internet (specific inclusions vary by property).
Yes. All residents must have renters insurance. You may purchase it independently and upload proof via the resident portal, or a policy will be automatically applied for $11.99/month if documentation is missing.
Most properties offer 12-month leases. Some buildings like MN46 allow short-term stays of one month or more (with a $65/month convenience fee for leases under 12 months).
View each property for more information about leasing terms.
Most buildings require a security deposit equal to one month’s rent. At MN46, the deposit ranges from $500 to one full month’s rent, depending on application results. All deposits are refundable per lease terms and local laws.
Yes, but all tenants are jointly responsible for the full rent. If one roommate does not pay, the other is still responsible.
Yes, all applicants undergo background and credit screening as part of the approval process.
Start by watching a video tour for the apartment you are interested in (many apartment units have video tours available, although some do not). Then, to apply, schedule a tour and complete the applicant details form. Every occupant aged 18 or older must complete their own application ($85 application fee per person)
Rent can be paid via check, cash, or preferably through the online resident portal. Auto-pay is available. Payments from bank accounts are free; credit/debit card payments incur a small fee.
Rent is due on the 1st of each month. Late fees of 8% are automatically added on the 6th day of the month for outstanding balances.
No. All In the City Apartments properties are 100% smoke-free, including inside units, all common areas, and on the property.
Yes, we offer furnished and unfurnished short-term rentals in Minneapolis at the MN46 Apartments.
Maintenance
Submit work orders through the online resident portal/app. You can upload notes, photos, or videos and track resolution status.
Maintenance issue resolution is a high priority is and is resolved promptly.
Yes, emergency maintenance is available 24/7. Routine requests are handled during regular weekday hours (8 am - 6 pm).
All properties are managed by a local, responsive team that’s committed to a great resident experience.
In the City Apartments manages snow removal in-house at most locations, with plowing alerts sent by text to residents before equipment arrives. At 3020 On the Rail, snow removal is handled by a third-party service.
Yes, a professional cleaning crew maintains shared spaces on a frequent schedule.
Pets
Most In the City Apartments are pet-friendly, with a limit of two pets per unit (one dog max). The only pet-free apartment is 3020 On the Rail.
All pets must be screened through a third-party platform and a pet application is required.
View specific apartments for pet amenities and features.
A pet application is required, and there is a fee of $25/pet annually to maintain compliance at all pet-friendly buildings.
Valley View Apartments, Priscilla Street Apartments, The Fairview, Prior Marshall Apartments all require a $200/pet non-refundable fee upfront, plus $20/mo/pet pet rent.
MN46 - $300/pet non-refundable fee upfront and $45/mo/pet pet rent.
Yes. Proper documentation is required and processed through a third-party pet screening system.
Security & Safety
MN46 and 3020 On the Rail: Fob-based building entry
Other properties: Key-based access
All buildings feature a digital intercom with video calling and surveillance cameras in common areas.Yes, all buildings have camera coverage in common areas and around the exterior.
All buildings have posted evacuation plans. MN46 and 3020 On the Rail feature area-of-refuge emergency telephones.
